Shipping policy
Shipping Policy
Last updated: August 23, 2026
Thank you for shopping with Tronickart. We are committed to processing and delivering your orders safely and on time. Please read the following Shipping Policy to understand our shipping process, delivery timelines, and related terms.
1. Order Processing
- Orders are generally processed within 1–3 business days after order is successfully confirmed.
- Orders placed on weekends or public holidays may be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation and tracking information, where available.
- Processing times may be longer during sales, holidays, promotional events, or periods of unusually high order volume.
2. Shipping Time
For deliveries within India, orders are generally delivered within 3–6 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Remote or difficult-to-reach locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Tronickart may offer free shipping promotions or other shipping offers. The terms of such offers will be displayed on the website.
4. Order Tracking
Once your order has been dispatched, we may provide a tracking number through email, SMS, WhatsApp, or your order details page.
You can use the tracking information provided by the courier to check the current status of your shipment.
5. Delivery Delays
Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances such as:
- Severe weather
- Natural disasters
- Courier or logistics issues
- Public holidays
- High order volumes
- Incorrect or incomplete delivery information
- Events beyond our reasonable control
If your order is significantly delayed, please contact us and we will assist you in checking its status.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, including the correct phone number and PIN code.
Tronickart will not be responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
7. Damaged Packages
If you receive a package that appears damaged, please contact us as soon as possible.
Where appropriate, please take clear photographs or videos of the package and the product before disposing of any packaging material. This may be required to help us investigate the issue with the courier.
8. Missing or Undelivered Orders
If your tracking information shows that your order has been delivered but you have not received it, please contact us as soon as possible.
We will work with the relevant delivery partner to investigate the shipment and provide assistance.
9. Contact Us
If you have any questions about your order or our shipping policy, please contact us:
Tronickart
WhatsApp No. : [9417497409]
We appreciate your trust in Tronickart and thank you for shopping with us.